Frequently Asked Questions

When and where is PickUp?

PickUp is on Saturday from 9:30am-11:00am. This is the address: 845 S 100 E, Provo, UT 84606

How long does shipping and delivery take?

We are based in Provo, Utah and only deliver locally. Hence, food is delivered immediately after being made on Saturdays. You can order anytime, but expect your meals for the week to arrive Saturday afternoon-evening.

How long can the food last on our doorsteps?

6-8 hours!! Our meals are packaged in BPA-free containers. Ice packs are placed into your packages to ensure food stays refridgerator temperatures for many hours.

Why should we trust this local service?

FoodX is a FDA | Utah-licensed company. We take food safety seriously. Everything is made in a commercial kitchen and supervised by certified, trained Managers. We will also refund you if you are not satisfied with our service or products!! Your experience with our service is of utmost importance.

How long should we microwave the food for?

2:30-3:30 minutes!! Microwaves vary in wattage. We recommend you to pop the lid for airflow while keeping it mostly on when microwaving. Stirring also helps!!!

How long can the food last in the fridge?

7 days! Anything after that we recommend freezing it or tossing it [but that won't happen due to the tastiness ;) ]

Do I have to eat the same meals every week?

Because we have a rotational menu, you will be able to eat a variety of different meals from different cuisines. Unlike other services, customers get to choose what they eat on a WEEKLY basis :)